Shipping and Delivery Policy

At Bookblossoms, owned and operated by Nexco Ecom Private Limited, our objective is to provide every customer with a convenient, reliable, and hassle-free book shopping experience.

Throughout this Shipping Policy, the terms “we,” “us,” and “our” refer to Nexco Ecom Private Limited, whereas “you,” “your,” and “user” refer to customers who place orders through our platform. By submitting an order, you acknowledge that you have read, understood, and accepted the conditions specified in this policy.

1. Shipping Locations

• We deliver orders to all eligible and serviceable pin codes across India

• Currently, we do not offer shipping services to international destinations

2. Order Handling and Processing

• Orders are generally processed within 1–2 business days from the date of confirmation

• Weekends and public holidays are not included in the stated processing period

• Upon completion of order processing, an email containing the full order details will be sent to your registered email address

3. Expected Delivery Timeline

Our standard delivery timeframe typically ranges from 3–8 business days. The actual delivery period may vary depending on the destination and the courier partner responsible for the shipment.

4. Circumstances Affecting Delivery

An order may not be successfully delivered under the following circumstances:

• The shipping address entered during checkout is inaccurate or incomplete

• The recipient is unavailable at the specified delivery location

• The recipient declines to accept the package upon delivery

5. Orders That Cannot Be Delivered

• Packages that remain undelivered will be sent back to our warehouse

• Customers can reach out to our support team to request arrangements for re-dispatching their orders

6. Damaged or Missing Shipments

Damaged Packages

• Any damage to the delivered order must be reported to our support team within 48 hours of receipt

• Customers are required to submit clear photographs of the damaged item or its packaging for verification purposes

Lost Packages

• When a shipment is verified as lost while in transit, a replacement or refund will be initiated following confirmation with the courier partner

7. Shipping Support

For enquiries, assistance, or concerns regarding shipping and delivery, you can reach our team at:

nexcoecomprivatelimited@gmail.com

We strive to ensure that every order reaches you securely, promptly, and with as little inconvenience as possible.